It quotes the oil change, books the bay, and puts the tricky question to the master — in Uzbek, Russian or English.
Uzbek · Russian · English
Three things that happen in every workshop. With and without.
The phone rings. The master slides out from under a Malibu, wipes one hand, says the oil-change price, slides back. Four times before lunch.
The phone says the price. The master stays under the Malibu. It is ready by lunch, like he promised — this time for real.
Saturday, 08:50. A Tracker with a knocking sound rings you. Nobody picks up. At 09:10 it is on the lift across the road.
Saturday, 08:50. "Bring it at 11, Bobur will listen to it." Booked: diagnostics, two hours. The lift across the road stays empty.
October. Tyre season. A list of 300 customers and a master who "will ring them when it's quiet". It is never quiet.
Your assistant rings the 300. 41 want winter tyres. Their own words are in your CRM. Still not quiet — the good kind.
Same assistant, your price list, your masters, your hours. Three doors.
Calls and messages, while every master has both hands inside a car, in the caller's language.
Into the right bay or master's diary, with the job's real length — an oil change is not a gearbox.
The knocking sound goes to the master, the parts question to the parts desk. Or it takes a message.
Every conversation in text, with a one-line verdict: resolved or not, what the caller wanted, which car.
Rings your list — service due, tyre season — and tells you who said yes.
On your phone: calls that came while the shutters were down, jobs booked, who wants to come in.
Every owner gets it. This is what a workshop's Tuesday looks like on it.
Included with every account — on phone, tablet and desktop.
A PDF, a Word file, or your website. Masters, jobs, prices, how long each takes, hours. That's the whole training.
Your own PBX, or a number we set up. The masters keep their phones; the assistant takes what rings while they're under a car.
Start with the hours when everyone is busy — which is all of them. Switch it off from your phone whenever you like.
No. It takes the calls he can't: the ones while he's ordering parts, the ones after closing, the third line while two are ringing. The desk stays his.
It says so, offers the master, and takes a message that lands with the call record. A price it wasn't given, it doesn't invent.
No. It writes a transcript you can read, and a one-line summary. No audio is stored.
Uzbek, Russian and English, switching mid-call if the customer does. Twenty more on request.
It quotes what's on your list: oil change on a Cobalt, pads on a Gentra. A knocking sound gets "bring it in, diagnostics take two hours", not a number.
Price after a short call — it depends on your lines and bays, not on a table.