"How much is a consultation?" The fortieth time this week, answered by the one person who is also doing everything else.
The phone gives the fee, what it covers, and a slot with the right lawyer. The fortieth answer is as polite as the first.
Explains what you do, books a consultation with the right lawyer, puts the urgent ones through — in Uzbek, Russian or English.
Uzbek · Russian · English
Three things that happen in every firm. With and without.
"How much is a consultation?" The fortieth time this week, answered by the one person who is also doing everything else.
The phone gives the fee, what it covers, and a slot with the right lawyer. The fortieth answer is as polite as the first.
10:15, hearing in progress. The office line rings out three times. Two of them were new clients. They found another firm by lunch.
10:15, hearing in progress. Three calls answered, two consultations booked, one message: "call Mr. Karimov back, not urgent". You read it in the corridor.
Documents ready for twelve clients. Someone has to ring twelve people. That someone is you, Thursday evening, from the car.
You hand it the twelve names. Nine said when they'll come, one is in Samarkand until the 30th. You drove home with the radio on.
Same assistant, your services, your lawyers, your fees. Three doors.
Calls, Telegram and the website, day and night, in the client's language.
A consultation into the right lawyer's diary — family with Nargiza, companies with Sherzod — for the right length.
Detention, a deadline today, a client who wants a human: straight to the lawyer on duty. Everything else waits politely.
Every conversation as text, with one line: what they wanted, and whether it was sorted.
Rings your list — documents ready, hearing next week — and tells you who is coming and when.
On your phone: calls during hearings, consultations booked, who is waiting for a call back.
Every owner gets it. This is what a law firm's Thursday looks like on it.
Included with every account — on phone, tablet and desktop.
A PDF, a Word file, your website, or your inbox. Lawyers, what each one does, what a consultation costs, hours. That's the whole training.
Your own PBX, or a number we set up. Your office manager keeps her phone; the assistant takes what she can't, and what comes in during a hearing.
Start with court mornings and evenings. Switch it off from your phone whenever you like.
No. It takes what she can't: the call during a hearing, the third line, the evening ones. The front desk and the files stay hers.
It says so, offers a person, and leaves a message in the call record. It does not guess a fee, a date or an outcome.
No. Each call becomes a transcript you can read, with a one-line verdict. No audio is stored — your clients will ask, and now you have the answer.
Uzbek, Russian and English, switching mid-call if the client does. Twenty more on request.
What a client tells it stays in your firm's account; no other firm sees it. It never quotes a fee you did not give it, and it gives no legal advice — it explains your services and books the consultation. The advice is yours.
Price after a 15-minute call — it depends on your lines and lawyers, not on a table.