Foil in one hand, phone between shoulder and ear. The client in the chair watches her fringe being cut by someone discussing Saturday.
The phone discusses Saturday. Both hands stay on the fringe. The fringe comes out straight.
Books into the right master's diary, answers Telegram while you colour, passes the tricky question to you — Uzbek, Russian or English.
Uzbek · Russian · English
Three things that happen in every salon. With and without.
Foil in one hand, phone between shoulder and ear. The client in the chair watches her fringe being cut by someone discussing Saturday.
The phone discusses Saturday. Both hands stay on the fringe. The fringe comes out straight.
23:40. "Are you free tomorrow at ten?" You're asleep. By morning she has asked the salon two streets down.
23:40. "Ten with Nilufar, haircut. Booked." Nilufar reads it at 09:45, coat still on.
Saturday 09:00. Two chairs empty, two clients "forgot". Sevara scrolls her phone for an hour. You pay for the hour.
Friday 16:00. You hand it Saturday's list. Two forgot, and say so. Their chairs go to whoever messages tonight. Somebody does.
Same assistant, your price list, your masters, your hours. Three doors.
Calls and Telegram messages, day and night, in the client's language.
Into the right master's diary, for the right length. A beard trim is not a balayage.
A client who wants a human gets the administrator, or the master herself, on the phone or in Telegram.
Every conversation as text, with one line: what she wanted, and whether it was sorted.
Rings your list — colour due, birthdays coming up — and tells you who said yes.
On your phone: messages after closing, appointments booked, who is asking for what.
Every owner gets it. This is what a salon's Saturday looks like on it.
Included with every account — on phone, tablet and desktop.
A PDF, a Word file, or your website. Masters, services, how long each takes, prices, hours. That's the whole training.
A Telegram bot in your salon's name, and your phone number — your own, or one we set up. Your administrator keeps her phone; the assistant takes what she can't.
Start with evenings and the hours when every hand is busy. Switch it off from your phone whenever you like.
No. It picks up what nobody can: messages after closing, calls while every hand is busy. And if you never had an administrator, the phone gets answered anyway.
It says so, offers a person — the administrator or the master — and leaves the question in the call record. You answer it once; it knows next time.
No. Each call becomes a transcript you can read, with one line on what the client wanted. No audio is stored.
Uzbek, Russian and English, switching mid-conversation the way your clients do. Twenty more on request.
Only what is on your list. Where you write "from", it says "from", and tells the client the master confirms the final sum in the chair. A number you didn't give it, it doesn't quote.
Price after a short call — it depends on your masters and lines, not on a table.