It explains requirements, deadlines and fees, books consultations, and hands the hard ones to your admissions officers — in Uzbek, Russian or English.
Uzbek · Russian · English
Three things that happen on every admissions line. With and without.
Three operators, three languages, one queue. The caller in Russian waits for the one operator who speaks Russian. Twelve minutes.
Russian to the one who called in Russian, Uzbek to the one in Uzbek, same line, same voice. Your operators rediscover lunch.
"Where do I send my documents?" Asked at 09:02, 09:03, 09:03, 09:04. By 11:00 the operator says it in her sleep.
The thousandth answer sounds exactly like the first. Your operator keeps her voice for the calls that need her.
Six hundred applications started in June and never finished. Someone should ring them. Everyone who could is on the other line.
Your agent rings the six hundred. 96 pick it back up. Why the rest stopped is in your list by lunch. Mostly the fee page.
One assistant that knows your faculties, fees and deadlines. Three doors, one voice.
The line, the Telegram bot and the website, in the applicant's language, all of July.
Requirements, deadlines, fees, exam dates — from your admission rules, word for word.
To a faculty extension or the operator on shift; on Telegram, a topic opens with the whole conversation in it.
Every call as text, with a verdict: resolved or not. The unresolved ones become a list your team answers once.
Rings your admissions list — unfinished applications, fee deadlines, open-day invitations — and tells you who said what.
On your phone: calls while closed, consultations booked, who wants a call back.
Every owner gets it. This is what an admissions office's July looks like on it.
Included with every account — on phone, tablet and desktop.
The admission rules PDF, the fee table, the faculty pages on your site. Deadlines, exams, documents. That's the training.
Your own PBX with the department extensions, or a number we set up. Operators keep their headsets; the assistant takes the queue.
Start with evenings and the overflow. Switch it off from your phone whenever you like.
No. It takes the calls they can't: the thirtieth "where do I send my documents" of the hour, the evening ones, the third language. They keep the calls that need a person.
It says so, offers a person, and leaves the question with the call record. Unanswered questions collect in one list; your team answers each once, and the assistant knows it from then on.
No. It writes a transcript you can read, and a one-line summary: resolved or not, and what the caller wanted. No audio is stored.
Uzbek, Russian and English, and it follows the father who starts in Uzbek and finishes in Russian. Twenty more on request.
No. It explains the rules, deadlines and fees you gave it. Who is admitted, and any fee it wasn't given, it leaves to the people who decide. Applicants' names and numbers stay in your account.
Price after a short call — it depends on your lines, your faculties and your July, not on a table.